Virtual assistant services to help you manage your busy schedule.
Virtual Assistant - A beacon of light to help you through.
Virtual assistant services to help you manage your busy schedule.
About Me
My name is Brenda Morrison. I’m originally from Dublin and now living in Cheshire, I bring nearly 20 years of experience as a PA, EA, and Office Manager in Ireland and Australia. Since returning to the UK with my young family, I’ve spent the past two years in customer service, expanding my skill set.
I am focused and passionate about solving problems and creating new processes. Having an outcome-driven mindset ensures that I continually strive for excellence in all that I do. I also enjoy teaching others new skills and making a positive impact in their lives.
Outside of my professional life, I am a dedicated wife and mother of two and a dog, balancing family life with my career ambitions.
Our Approach
At Rockabill Virtual Support, we believe that communication is key to a successful working relationship. That's why we take the time to get to know our clients and their needs, so we can provide customized solutions that meet their unique requirements. We are always available to answer questions and provide updates.
Our Values, Mission and Vision
Our Values
We are committed to providing our clients with the highest level of service. Our values include confidentiality and integrity, communication, attention to detail, adaptability and proactivity. We believe that our clients deserve nothing but the best, and we strive to exceed their expectations every step of the way.
Our Mission
As your virtual assistant, our aim is to serve as a vital extension of your business, offering tailored support that seamlessly integrates with your operations by taking on tasks to enable you to maintain focus on your core objectives.
This collaborative partnership allows you to benefit from the expertise and efficiency of a virtual assistant, creating a more streamlined workflow and enhancing productivity. With the flexibility to adapt to changing business needs, we strive to become a trusted ally, helping to drive success while freeing up valuable time for strategic planning and growth.
Our Vision
At Rockabill Virtual Support, our vision is to become the go-to personal assistant service provider for busy professionals and individuals around the world. We aim to achieve this by providing exceptional service that exceeds our clients' expectations and by continuously improving and innovating our services.
We are committed to upholding the highest standards of professionalism, integrity, and confidentiality in all that we do. We believe in building long-term relationships with our clients based on trust, respect, and open communication.
Our Services
Diary Management & Scheduling
Transcription/Audio Typing & Review
Transcription/Audio Typing & Review
Diary Management
Whether it be planning an event, scheduling meetings across multiple time zones and finding venues or suppliers. All planning tasks can be delegated to me and I can be trusted to ensure your event happens as required.
Scheduling
We can help you to effectively manage your time. Allocating particular time for particular tasks and forward planning.
Transcription/Audio Typing & Review
Transcription/Audio Typing & Review
Transcription/Audio Typing & Review
Transcription /Audio Typing
Converting recordings into written formats. Whether it be correspondence, documents, meetings or interviews. I will ensure your recordings are converted to the highest standard.
Transcription Review
Perhaps you have already converted a meeting recording through AI and it hasn't converted correctly. I also offer
Transcription /Audio Typing
Converting recordings into written formats. Whether it be correspondence, documents, meetings or interviews. I will ensure your recordings are converted to the highest standard.
Transcription Review
Perhaps you have already converted a meeting recording through AI and it hasn't converted correctly. I also offer relistening to the recording and reviewing the text already converted. Should there be any unfamiliar terms, I will research these to ensure they're correct.
Document Management
Transcription/Audio Typing & Review
Document Management
Proof reading
A second set of eyes across your documents to ensure it is error free.
Formatting
Do you have those documents that you wish could look more professional? Numbering or alignment off? Font looks out of sorts? Or perhaps you would like to insert an index? I pride myself on extensive formatting and believe that a clean, clear doc
Proof reading
A second set of eyes across your documents to ensure it is error free.
Formatting
Do you have those documents that you wish could look more professional? Numbering or alignment off? Font looks out of sorts? Or perhaps you would like to insert an index? I pride myself on extensive formatting and believe that a clean, clear document, ensures a professional impression.
Document management
Do you have documents everywhere and need some filing structure?
Business Admin
Inbox Management & Gatekeeping
Inbox Management & Gatekeeping
Travel Management
You love to stay in a particular hotel, fly with a particular airline and eat in a particular restaurant? Let me manage this for you.
Expense tracking and Basic Bookkeeping
Logging of all expense receipts. Raising and issuing invoices, following up on debtors.
Data Entry and Record Management
Ensuring all data is input to the highest standard.
Inbox Management & Gatekeeping
Inbox Management & Gatekeeping
Inbox Management & Gatekeeping
Inbox Detox
Are you feeling overwhelmed with the thousands of emails in your inbox? Perhaps your emails have crashed and you have no idea where to start in filing the backlog?
We will help set up an adequate filing system, unsubscribe from those marketing emails you've been meaning to do and help you set up a process to keep on top of it
Inbox Detox
Are you feeling overwhelmed with the thousands of emails in your inbox? Perhaps your emails have crashed and you have no idea where to start in filing the backlog?
We will help set up an adequate filing system, unsubscribe from those marketing emails you've been meaning to do and help you set up a process to keep on top of it.
Too busy to keep an eye on your emails and worrying about the delay in responding to clients?
With inbox gatekeeping we will check on your inbox numerous times a day to ensure any important emails are brought to your attention and/or respond to any new queries with a pre-agreed response.
This will free your time to ensure you can focus on business building tasks.
Client Management
Inbox Management & Gatekeeping
Client Management
Client Onboarding and Offboarding
Set up a streamlined system for both onboarding and offboarding clients including scheduling meetings, preparing documents and compliance.
CRM Management
Ensuring clients details are kept up to date, ensuring filing is in order or perhaps you don't have one yet and would like research and implementation t
Client Onboarding and Offboarding
Set up a streamlined system for both onboarding and offboarding clients including scheduling meetings, preparing documents and compliance.
CRM Management
Ensuring clients details are kept up to date, ensuring filing is in order or perhaps you don't have one yet and would like research and implementation to be completed.
Client/Customer Support
Do you need a point of contact with clients? A reliable source that will get to know them and provide a trust worthy buffer contact point, that they can contact if they need to get in touch with you urgently when you are unavailable.
Pricing
Offering flexible virtual assistant service packages tailored to suit your business needs. Our competitive rates are in line with the UK average and are designed to provide you with high-quality, reliable support without any unnecessary extras. Offering transparent pricing with no hidden fees, allowing you to budget with confidence. Retainers are paid monthly in advance and unused hours do not roll over to the next month. Bespoke packages are available, please book a discovery call to discuss.
Transcription Rates
Clear and transparent pricing structure. Only pay for the work done, as and when required.
£1.25 per audio minute (7 day turnaround)
£1.50 per audio minute (2 - 3 day turnaround)
£2.00 per audio minute (urgent - same day/overnight)
£18.00 per 1,000 words copy typing
£30.00 per hour for bespoke work
Retainers
Secures an allotted guaranteed time for dedicated support each month.
Bronze
5 hours per week
£150
Silver
10 hours per week
£300
Gold
15 hours per week
£450
Email Management
Checking your inbox twice a day, Monday to Friday (excluding Bank Holidays).
I can help you manage and prioritise your emails, ensuring important messages are flagged and unnecessary clutter is minimised.
£600 per month (total 20 hours)
Inbox Detox
Once off organisation of your inbox, removing any clutter, unsubscribing from junk mail, creating a filing system and archiving older emails.
£150 for 5,000 emails
If you have more than this amount, please book a discovery call to discuss.
Ad Hoc
For light support at your time of need.
£30 per hour
Minimum 5 hour booking to be paid in advance.
Testimonials
